Shipping and Returns
Shipping and returns
Shipping your package
We know better than anyone that you would like to recieve your package right away. That is why we do our utmost to deliver the package to you as quickly as possible. If you order on workdays before 3 p.m. we will ship your package on the same day. (Note! Sometimes a mailbox package takes a bit longer than a normal package).
If you want to return a product, you can send us a mail via email@example.com
We ship via Post.nl
- The standard shipping cost are €4.93 (the Netherlands)
- Mailbox post (without track & trace) is €2.95
- We ship orders over €75.00 for free!
As soon as we have sent your order, you will receive an email from us. This contains your track and trace code so that you can track your package any time of the day.
Are your ordered must-have (s) not satisfactory?
You have the right to cancel your order up to 14 days after receipt without giving a reason, provided that the seal is not broken, the products are undamaged and in their original packaging. You can send us an email if you want to return a product.
Items on sale can not be returned. Due to hygiene, earrings may not be exchanged or returned.
The purchase amount will be returned to your account with which you paid for your order as quickly as possible (within 7 working days) after receiving the return shipment. As soon as we have received your return and have processed it within 7 working days after arrival, we will send you a credit note by email.
- The costs of return shipment are to be paid by for the sender
- We do not provide a washing guarantee.
- SALE items can not be returned
- Due to hygiene, earrings may not be exchanged or returned.
- If the seal is broken, your order will be definitive and can no longer be returned.
- Note: Return shipments that are damaged or contaminated (including make-up stains) are refused and returned to the customer.
- If you use the right of withdrawal, you have another 14 days after your cancellation to return your product.
- You will then be credited with the full order amount including shipping.
- Only the costs for return from your home to the online store are for your own account
- If you make use of your right of withdrawal, the product with all supplied accessories and – if reasonably possible – in the original condition and packaging will be returned to NewYou Fashion.
- To exercise this right you can contact us via firstname.lastname@example.org. we will then refund the due order amount within 14 days after registering your return, provided that the product has already been received in good order.
- Reimbursement will be made using the same payment method that was used for payment, unless you give your express permisson for a different payment method.
When you return your order, always keep your Post NL track and trace receipt until your return is processed!